There's Value In Churn Analysis
See How Gainsight Took Advantage Of It
Churn analysis is critical to growth in developing functions such as CSM. It takes a willingness to engage with failures - to study and critique sales that failed to thrive, successes that never quite came through. In this case study, you’ll hear from the people who made Gainsight the CS juggernaut it is today how vital churn analysis was to their success.Within you’ll find:
- And truths
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